Guest experience
Enso Connect
AI-based guest experience platform with a customisable digital Boarding Pass for property managers with 20 to 200 listings.
PriceFrom $16/listing/month (annual)Core $20 per listing per month on monthly billing, $16 on annual; Pro from $24 and Max from $28 on annual. Minimum 5 listings, no setup fee.
Portfolio size
From 5 listings, volume price from 10
OriginInternational
Features
Online check-inYes
ID verificationYes
Digital guidebookYes
UpsellsYes
Automated messagesYes
Compatible PMSGuesty, Hostaway, Lodgify, Mews
Overview
Enso Connect is a guest experience and omnichannel messaging (SMS, email, WhatsApp) software platform for holiday rentals and aparthotels. Its flagship product, the Boarding Pass, is a personalised interactive web app bringing together online registration, smart lock codes, arrival instructions and upsell sales.
Who it's for
- 15 to 50 listings: property managers looking for a modern, digital guest journey.
- 50 to 200 listings: City-based managers automating extras sales and ID checks.
Key features
- Interactive Boarding Pass: Web app with no download that adapts to the stage of the stay (before arrival, during the stay, at departure).
- Omnichannel AI messaging (Boardy AI): Conversational agent automating replies by SMS, WhatsApp and email.
- Personalised upsell sales: Monetisation of late departures, early arrivals and local activities.
- ID verification and deposit: Collection of ID documents and management of security deposits.
Limitations
- Pricing on request: No publicly available pricing.
Alternatives
- Duve: Guest experience leader with Apple Wallet key integration.
- Touch Stay: Interactive digital welcome guide.
Integrations
What property managers say
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