Guest experience
TS

Touch Stay

Interactive digital guidebook accessible via web link or QR code, with a Memo messaging module, for property managers with 15 to 200 listings.

GuidebookGuest experienceWidely usedIntegrated with Guesty
Official website ↗Compare →
PriceFrom $99/year for 1 listing$99 per year for the first listing, decreasing to $20 per listing per year for large portfolios.
Portfolio size
110502001kFrom 1 listing, volume pricing after
OriginInternational

Features

Digital guidebookYes
UpsellsYes
Automated messagesYes
Compatible PMS40+ including Guesty, Lodgify, Mews
Free trial14 days

Overview

Touch Stay is a digital guidebook solution designed to replace paper guides in short-term rentals. Accessible without downloading an app via a simple secure link or QR code, the Touch Stay guide brings together check-in instructions, Wi-Fi access codes, how household appliances work and local sightseeing recommendations.

Who it's for

Touch Stay suits property managers who want to polish the arrival experience:

  • 15 to 50 listings: property managers looking to cut down on repetitive guest questions (Wi-Fi, bins, heating).
  • 50 to 200 listings: City-based managers sharing neighbourhood guides tailored to each arrondissement.

Key features

  • Responsive Digital Welcome Book: Smooth web guide that works offline (PWA) on smartphone, tablet and computer.
  • Touch Stay Memo (scheduled messaging): Automated emails and SMS with the guidebook link sent before arrival.
  • Local recommendations and interactive maps: Google Maps points of interest to point guests towards recommended shops and restaurants.
  • Multi-language sharing: Automatic translation of the guidebook into the guest's language.

Limitations

  • Upsell store not as advanced as Duve: Less focused on selling extras than solutions such as Duve.
  • Admin interface in English: Although guest guidebooks are translated into French, the admin interface is mainly in English.

Alternatives

  • StyQR: French QR code guidebook solution.
  • Duve: All-in-one solution combining online check-in, guidebook and upsell sales.
  • Bowo: High-end solution for serviced residences.

Integrations

Field feedback

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