Guesty

Guesty is a property management (PMS) and multi-channel distribution software platform for short- and medium-term rentals. It brings together in a single interface distribution on the main booking platforms (OTAs), unified guest messaging with AI assistance, operations scheduling and financial tracking on behalf of owners. Guesty completed its acquisition of the French PMS Smily (formerly BookingSync) on 17 September 2026.

Guesty is aimed at professional managers and established management companies:

• 50 to 200 listings: growing property managers that need an owner portal, detailed activity reports, pricing rules and task automation.
• 200 to 500+ listings: large multi-city operators using Guesty Enterprise to manage multi-company structures with a custom API and dedicated support.

• Certified channel manager: Two-way sync of rates, availability, restrictions and content with Airbnb (Preferred+ partner), Booking.com (Premier partner), Vrbo (Elite partner) and Expedia.
• Unified inbox & ReplyAI: Centralises messages from OTAs, email, SMS and WhatsApp with AI-generated automatic replies.
• Owner portal and statements: Secure online space where owners can view their properties' calendar, revenue generated and the property manager's commission invoices.
• Operations & cleaning management: Automatic scheduling of cleaning and inspection jobs after each departure, mobile tracking for staff and checklist control.
• Direct booking engine: Build a dedicated website to capture direct bookings with no software commission, with a payment gateway (GuestyPay or Stripe).
• Smart lock management (LocksManager): Generation and scheduled delivery of temporary access codes to guests and service providers.

• Complex setup: Initial onboarding and rule configuration take a significant time investment.
• Cost of add-ons: Activating several add-ons (dynamic pricing, locks, advanced portals) increases the overall monthly cost per listing.
• Pricing on request: No fixed public price list beyond 3 listings.

• Hostaway: Major alternative, known for its inbox and 24/7 phone support.
• RentalReady: French PMS built from the experience of an urban property manager (HostnFly).
• Superhote: French software suited to property managers with 5 to 100 listings.
• Avantio: European PMS suited to holiday rental agencies and managers with 20+ properties.